Shipping Policy

Shipping Policy

At InstaSleep, we are committed to providing our customers with a seamless and efficient shopping experience. Below is our shipping policy, outlining everything you need to know about our shipping practices.

 Processing Time

All orders are processed within 5 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email along with tracking information.

Note: Orders placed on weekends or holidays will be processed the next business day.

 Shipping Rates

We offer free shipping on all orders within the US. For orders outside the US, shipping cost will be calculated at checkout based on your location.

International Shipping: Shipping rates for international orders will be calculated at checkout. Please note that the customer is responsible for any customs duties, taxes, or import fees that may apply.

 

 Shipping Methods

We offer a variety of shipping methods to suit your needs, including:

  • Standard Shipping: Delivery within 7-10 business days.

  • Expedited Shipping: Delivery within 4-6 business days.

  • Overnight Shipping: Delivery the next business day. 

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track the status of your order via the carrier's website.

Shipping Restrictions

We currently ship nationwide. If you are located outside of our shipping regions, please contact us for more information about possible shipping options.

 

 Address Accuracy

Please ensure that your shipping address is correct when placing your order. We are not responsible for any delays or issues caused by incorrect or incomplete addresses. If there is an error in your shipping address, please contact us immediately.

 Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us as soon as possible. We will work with the carrier to resolve the issue and ensure that your order is either replaced or refunded based on the circumstances.

Shipping Delays

While we make every effort to ensure your order is shipped promptly, shipping carriers may experience delays that are out of our control. In the event of any shipping delays, we will notify you as soon as possible.

Contact Us

If you have any questions or concerns about our shipping policy or need assistance with your order, please feel free to contact our customer service team 

Thank you for shopping with InstaSleep!